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For the past 10 years, Superior Coffee, a division of Sara Lee, has been producing its “coffee condiment kit” by workers with developmental disabilities at Avenues to Independence.  These are the packages of sugar, creamer, sweeteners and stirring sticks used throughout the hotel/motel industry for their in-room coffee service. 

Robert Okazaki, (middle left) Avenues CEO, congratulates Gerry Anderson, (middle right) President, Superior Coffee, for their ten years of employment support for Avenues to Independence.

Ron Reeves, Avenues’ Marketing Manager, explained that Avenues has worked in tandem with Superior as their coffee business began to grow.  “In the beginning, we would produce 20,000 bags of product every six to eight weeks,” said Reeves.  “Today, Superior’s growth requires in excess of five million bags per year.”   

View the Sara Lee interview on the benefits of using Avenues Commercial Enterprises
(requires media player)

Reeves explains that Avenues started by manually packaging coffee condiment kits for Superior.  As demand began to grow, Avenues was hard-pressed to meet production and quality requirements.  To keep the customer happy, Avenues acquired high-speed packaging equipment to meet Superior’s packaging requirements. 

“Operating the machine greatly increased our output and the worker's take- home pay. Before, some individuals could not do the job successfully. Now they have gained some very important skills that have improved their productivity and lead to other jobs in the workcenter and in the community,” says Reeves.

In today’s competitive market Reeves believes that to help our workers in the future we will have to run a profitable business. “We must serve two customers, businesses, as well as  individuals with developmental disabilities. But unlike most companies, our profits are not invested paid out to shareholders. Our profits are reinvested in the people we support,” said Reeves.

On your next night away from home, look at your hotel room coffee service for the Superior Coffee or Sara Lee name.  On the back of the accessory pack, they have graciously printed "Packaged by adults with Developmental Disabilities served by Avenues to Independence".   If you don't see this, ask them to serve Superior Coffee and Sara Lee products!

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